A large share of the students booking through Quni are overseas or interstate when they book. They're deciding on your property from your photos and your description alone. That changes what a good listing needs to do.
Your listing is the representation
If a renter arrives and the property doesn't match what your listing said, that's your problem to resolve — not Quni's, and not something that gets waved away because they didn't visit first. Under the Australian Consumer Law, listings that are inaccurate or misleading can expose you to a claim, and the fact that a renter booked without inspecting doesn't change that.
The practical effect is simple. An accurate listing that undersells slightly gets you a renter who stays. An optimistic listing gets you a renter who arrives unhappy, argues about the condition report, and may leave early.
What makes a listing hold up
Photograph what's actually there, recently. Every room the renter will use, including the bathroom and kitchen. Photos from the last few months, not from three tenancies ago. If you've changed something, reshoot it.
Show the room as it will be handed over. If the furniture in the photo is leaving, say so. If the room is currently occupied and looks different empty, say that too.
Don't crop out the problem. A small room photographed from the doorway with a wide lens is still a small room when someone walks into it. Renters notice, and it's the first thing they raise.
Say what isn't obvious. Stairs with no lift. A window facing a wall. Street noise. A shared bathroom on a different floor. Renters who know in advance mostly accept these things. Renters who discover them on arrival don't.
Record a walkthrough video. A ninety-second phone video of the room, the shared spaces and the front of the building answers more questions than any description, and it substantially reduces the risk of a mismatch dispute later. Send it through Quni messaging when a renter enquires.
Answer questions in writing, through Quni. It's a record for both of you.
If you use the description generator
Quni's description tool is a drafting aid. It works from the details you enter, so it can only be as accurate as those details — and it doesn't know anything about your property that you haven't told it.
Read what it produces before you publish. You're responsible for the accuracy of your listing, whether you wrote it yourself or edited what the tool produced.
The condition report
Prepare the entry condition report properly and give it to the renter at or before move-in. Photograph everything, including existing wear.
This protects you as much as it protects them. A thorough ingoing report is what lets you demonstrate at the end of the tenancy that damage was new. A vague one leaves you arguing about it.